Privacy Policy
PRIVACY POLICY PLEASE READ THIS POLICY DOCUMENT CAREFULLY, YOUR CONTINOUS USE OF THIS WEBSITE AND SERVICES PROVIDED HERE IMPLIES THAT YOU HAVE READ AND UNDERSTOOD THE CONTENTS OF THIS POLICY.
1. Context & Purpose
1. The domain name www.tabsandsyrups.com, an internet based portal, and t&s, a mobile application, is owned and
operated by Blitzkrieg Retail Private Limited, a company duly incorporated under the provisions of the Companies
Act, 2013 (hereinafter, referred to as “t&s” or “We” or “Our” or “Us” or “Company”). The domain name and the
mobile application are collectively referred to as “Website”.
2. The Website is a platform that facilitates the purchase of pharmaceutical products for sale by various
relevant pharmacies (hereinafter referred to as “Services”, with the relevant pharmacies referred to as
“Sellers”). The arrangement between the Sellers and t&s shall be governed in accordance with this Terms of Use.
The Services would be made available to such natural persons who have agreed to become buyers on the Website
after obtaining due registration, in accordance with the procedure as determined by t&s, from time to time
(referred to as “You” or “Your” or “Yourself” or “User”, which terms shall also include natural persons who are
accessing the Website merely as visitors). The Services are offered to the Users through various modes which
shall include issue of discount coupons and vouchers that can be redeemed for various goods/ services offered
for sale by the Sellers.
3. For the purpose of providing the Services and for other purposes identified in this Privacy Policy, t&s will
be required to collect and host certain data and information of the Users. t&s is committed to protecting the
personal information of the Users and takes all reasonable precautions for maintaining confidentiality of User’s
personal information. This Privacy Policy has been designed and developed to help you understand the
following:
a. The type of personal information (including sensitive personal data or information) that t&s collects from
the Users;
b. The purpose of collection, means and modes of usage of such personal information by t&s;
c. How and to whom t&s will disclose such information;
d. How t&s will protect the personal information including sensitive personal data or information that is
collected from the Users; and
e. How User’s may access and/ or modify their personal information.
4. This Privacy Policy shall apply to the use of Website by all Users and Sellers. Accordingly, a condition of
each User's use of and access to the Website and to the other services provided by t&s to Users is their
acceptance of this Privacy policy. Each User is required to read and understand the provisions set out herein
prior to submitting any sensitive personal data or information to t&s, and by agreeing to submit the details and
continuing to browse and use the website, it will be considered that he has willingly consented to all the terms
of this privacy policy.
5. This Privacy Policy is published in compliance of the (Indian) Information Technology Act, 2000 and the
rules, regulations, guidelines and clarifications framed thereunder, including the (Indian) Information
Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011.
2. What is personal information?
1. Personal Information means any information that relates to a natural person, which, either directly or
indirectly, in combination with other information available with t&s, is capable of identifying the person
concerned.
2. Sensitive Personal Data or Information means Personal Information of any individual relating to password;
financial information such as bank account or credit card or debit card or other payment instrument details;
physical, physiological and mental health condition; sexual orientation; medical records and history; biometric
information; any detail relating to the above as provided to or received by t&s for processing or storage.
However, any data/ information relating to an individual that is freely available or accessible in public domain
or furnished under the Right to Information Act, 2005 or any other law shall not qualify as sensitive personal
data/information.
3. Types of personal information collected by t&s
1. A User may have limited access to the Website and utilize some of the Services provided by t&s without
creating an account on the Website. Unregistered Users can access some of the information and details available
on the Website. In order to have access to all the features and benefits on our Website, a User may be required
to first create an account on our Website. As part of the registration process, t&s may collect the following
categories of personal information from the Users (hereinafter collectively referred to as “User
Information”):
a. Name
b. User ID
c. Email address
d. Address (including country and ZIP/postal code)
e. Gender
f. Age
g. Phone number
h. Password chosen by the User
i. Valid financial account information; and
j. Other details as the User may volunteer
2. In order to avail the Services, the Users may be required to upload copies of their prescriptions, on the
Website and/ or e-mail the same to t&s in accordance with the Terms of Use and the prescriptions will be stored/
disclosed by t&s only in the manner specified in this Privacy Policy and also the Terms of Use. The term User
Information and the categories mentioned above is not exhaustive in nature but instructive only and shall also
include any such prescriptions uploaded or otherwise provided by Users.
3. t&s may keep records of telephone calls received and made for making inquiries, orders, or other purposes for
the purpose of administration of Services.
4. Internet use: t&s may also receive and/or hold information about the User’s browsing history including the
URL of the site that the User visited prior to visiting the website as well as the Internet Protocol (IP)
address of each User's computer (or the proxy server a User used to access the World Wide Web), User's computer
operating system and type of web browser the User is using as well as the name of User's ISP. The Website uses
temporary cookies to store certain data (that is not sensitive personal data or information) that is used by t&s
and its service providers for the technical administration of the Website, research and development, and for
User administration.
5. The Website may enable User to communicate with other Users or to post information to be accessed by others,
whereupon other Users may collect such data, such an inter-user communication is at the will of the user and not
t&s, hence t&s expressly disclaims any liability for any misuse of such information that is made available by
visitors in such a manner.
6. t&s does not knowingly collect personal data from children. In case if such details are recorded in our
website a reasonable attempt will be made to ascertain whether it is done at the supervision of the child’s
guardian, if not such information will be deleted or removed from our records.
7. t&s may in future include other optional requests for information from the User including through User
Surveys in order to help t&s customize the Website to deliver personalized information to the User and for other
purposes are mentioned herein. Such information may also be collected in the course of contests conducted by
t&s. Any such additional personal information will also be processed in accordance with this Privacy Policy.
4. Purposes for which your information may be used by t&s:
1. The information which t&s collects from you may be utilized for various business and/or regulatory purposes
including for the following purposes:
a. Registration of the User on the Website;
b. Processing the User’s orders / requests and provision of Services;
c. Complete transactions with Users effectively and billing for the products/ Services provided;
d. Technical administration and customization of Website;
e. Delivery of personalized information and target advertisements to the User;
f. Improvement of Services and features on the Website;
g. Research and development and for User administration (including conducting User surveys)
h. Non-personally identifiable information, exclusively owned by t&s may be used in an aggregated or
non-personally identifiable form for research, statistical analysis and business intelligence purposes, and 1 mg
may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or
non-personally identifiable form to third parties and affiliates.
i. Dealing with requests, enquiries or complaints and other customer care related activities; and all other
general administrative and business purposes.
j. In case of any contests conducted by t&s in which the User participates, the User Information may be used for
prize fulfillment and other aspects of any contest or similar offering.
5. Disclosure and transfer of your personal information:
1. t&s may need to disclose/ transfer your personal information to the following third parties for the purposes
mentioned in this Privacy Policy and the Terms of Use:
a. To Sellers and other service providers appointed by t&s for the purpose of carrying out services on t&s’s
behalf under contract. These contractors do not have any independent right to share this information, however
certain contractors who provide services on the Website, including the providers of online communications
services, will have rights to use and disclose the personal information collected in connection with the
provision of these services in accordance with their own privacy policies.
b. To government institutions/ authorities to the extent required a) under the laws, rules, and regulations and
or under orders of any relevant judicial or quasi-judicial authority; b) to protect and defend the rights or
property of t&s; c) to fight fraud and credit risk; d) to enforce t&s's Terms of Use (to which this Privacy
Policy is also a part); or e) when t&s, in its sole discretion, deems it necessary in order to protect its
rights or the rights of others.
c. If otherwise required by an order under any law for the time being in force including in response to
enquiries by Government agencies for the purpose of verification of identity, or for prevention, detection,
investigation including cyber incidents, prosecution, and punishment of offences.
d. In case of contests conducted by t&s in which the User participates, the concerned User’s information may be
disclosed to third parties, also be disclosed to third parties to the extent necessary for prize fulfillment and
other aspects of such contest or similar offering.
2. t&s makes all User Information accessible to its employees and data processors only on a need-to-know basis.
All t&s employees and data processors, who have access to, and are associated with the processing of User
Information, are obliged to respect its confidentiality.
3. Non-personally identifiable information may be disclosed to third party ad servers, ad agencies, technology
vendors and research firms to serve advertisements to the Users. t&s may also share its aggregate findings (not
specific information) based on information relating to the User’s internet use to prospective, investors,
strategic partners, sponsors and others in order to help growth of t&s's business.
4. t&s may also disclose or transfer the User Information, to another third party as part of reorganization or a
sale of the assets of a t&s corporation division or company. Any third party to which t&s transfers or sells its
assets will have the right to continue to use the personal data and/ or other information that a User provide to
us.
6. Retention of the information:
1. All the information collected/ stored under this Privacy Policy and Terms of Use is maintained by t&s in
electronic form on its equipment, and on the equipment of its employees. User Information may also be converted
to physical form from time to time. Regardless of the manner of storage, t&s will keep all User Information
confidential and will use/ disclose it only the manner specified under the Privacy Policy and Terms of Use.
2. Part of the functionality of the Website is assisting the Sellers to maintain and organize such information
to effect sale and purchase of products. t&s may, therefore, retain and submit all such records to the
appropriate authorities, or to Sellers who request access to such information.
3. The Website is also designed for assisting the Users to access information relating to pharmaceutical
products. t&s may, therefore, retain and submit all such records to the relevant Users.
4. t&s will also ensure that User Information is not kept for a period longer than as required for the purposes
for which it is collected or as required under any applicable law in India.
7. Links to third-party advertisements:
1. The links to third-party advertisements, third party websites or any third party electronic communication
services (referred to as “Third Party Links”) may be provided on the Website which are operated by third parties
and are not controlled by, or affiliated to, or associated with t&s unless expressly specified on the
Website.
2. If you link to any such Third Party Links, we request you review the website’s privacy policy. We are not
responsible for the policies or practices of Third Party Links.
8. Security Practices and Procedures:
1. t&s adopts reasonable security practices and procedures to include, technical, operational, managerial and
physical security control measures in order to protect the personal information in its possession from loss,
misuse and unauthorized access, disclosure, alteration and destruction.
2. t&s makes all User Information accessible to its employees only on a need-to-know basis, and binds all such
employees to strict confidentiality obligations.
3. t&s takes adequate steps to ensure that third parties to whom the Users’ Sensitive Personal Data or
Information may be transferred adopt reasonable level of security practices and procedures to ensure security of
Personal Information.
9. Users’ rights in relation to their personal information collected by t&s:
1. All the information provided to t&s by a User, including Sensitive Personal Information, is voluntary. User
has the right to withdraw his/ her/ its consent at any time, in accordance with the terms of this Privacy Policy
and the Terms of Use, but please note that withdrawal of consent will not be retroactive.
2. Users can access, modify, correct and delete the personal information provided by them which has been
voluntary given by the User and collected by t&s in accordance with this Privacy Policy and Terms of Use.
However, if the User updates his/ her information, t&s may keep a copy of the information which User originally
provided to t&s in its archives for uses documented herein. In case the User seeks to update or correct, his/
her personal information, the User may exercise these rights by emailing to us at ______ and communicate the
change(s) for updating t&s’s records.
3. If you, as a casual visitor, has inadvertently browsed any other pages of this Website prior to reading the
Privacy Policy and the Terms of Use, and you do not agree with the manner in which such information is obtained,
stored or used, merely quitting this browser application should ordinarily clear all temporary cookies installed
by t&s. All visitors, however, encouraged to use the "clear cookies" functionality of their browsers to ensure
such clearing/ deletion, as t&s cannot guarantee, predict or provide for the behavior of the equipment of all
the visitors of the Website.
4. If you have inadvertently submitted any personal information to t&s prior to reading the Privacy Policy and
Terms of Use, and you do not agree with the manner in which such information is collected, stored or used, then
you can ask t&s, by sending an email to info@tabsandsyrups.com containing the rectification required, whether
t&s is keeping personal data about him/ her, and every User is also entitled to require t&s to delete and
destroy all such information relating to him/ her (but not other Users) in its possession.
5. In case the User does not provide his/ her information or consent for usage of personal information or
subsequently withdraws his/ her consent for usage of the personal information so collected, t&s reserves the
right to discontinue the services for which the said information was sought.
10. Additional notes to the User:
1. t&s does not exercise control over the sites displayed as search results or links from within its Services.
These other sites may place their own cookies or other files on the Users' computer, collect data or solicit
personal information from the Users, for which t&s is not responsible or liable. Accordingly, t&s does not make
any representations concerning the privacy practices or policies of such third parties or terms of use of such
websites, nor does t&s guarantee the accuracy, integrity, or quality of the information, data, text, software,
sound, photographs, graphics, videos, messages or other materials available on such websites. t&s encourages the
User to read the privacy policies of that website.
2. t&s shall not be responsible in any manner for the authenticity of the personal information or sensitive
personal data or information supplied by the User to t&s or any Seller. If a User provides any information that
is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or
t&s has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete,
t&s has the right to suspend or terminate such account at its sole discretion.
3. t&s shall not be responsible for any breach of security or for any actions of any third parties that receive
Users' personal data or events that are beyond the reasonable control of t&s including, acts of government,
computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security
and encryption, etc.
4. The User is responsible for maintaining the confidentiality of the User's account access information and
password. The User shall be responsible for all uses of the User's account and password, whether or not
authorized by the User. The User shall immediately notify t&s of any actual or suspected unauthorized use of the
User's account or password.
5. t&s will communicate with the Users through email and notices posted on the Website or through other means
available through the service, including text and other forms of messaging. The Users can ask t&s, by sending an
email to info@tabsandsyrups.com containing the rectification required.
11. Changes in the Privacy Policy:
1. t&s may update this privacy policy at any time, with or without advance notice. In the event there are
significant changes in the way t&s treats User's personal information, t&s will display a notice on the Website
or send Users an email. If a User uses the Service after notice of changes have been sent to such User or
published on the Website, such User hereby provides his/ her/ its consent to the changed practices.
12. Contact information:
a. t&s addresses any discrepancies and grievances of all Users with respect to processing of information in a
time bound manner. For this purpose, t&s has designated Mr. Manjunath Nagaraja as Officer – Customer Experience,
who will redress the grievances of the Users expeditiously but within one month from the date of receipt of
grievance, and who can be reached by at email address info@tabsandsyrups.com